Why you should always book with Top Villas

When you’re planning the trip of a lifetime you want total peace of mind. Book with Top Villas and you’re guaranteed an incredible experience – plus full protection if something doesn’t quite go to plan.
Here are 12 reasons you should always book with us…

We personally inspect all of our homes

Every home listed on the Top Villas site has been personally inspected by our staff – and only the very best homes make the grade.

Professionally managed

Every vacation home we list is taken care of by a professional, highly-trained property manager. We don’t work with private hosts, which means we’re able to guarantee the highest standards at all times.

Best rate guarantee

We're confident you won't find our homes for less anywhere else. If you do, we'll match or beat the price!

Complete payment protection

We’ll protect 100% of your payment against fraud and phishing. Your money is also safe if the property is substantially different from the way it was described, or if you’re unable to stay there because of a problem with the property.

Luxury villa specialists

Our luxury villa specialists have unique knowledge of each villa and the destinations featured on our site, giving you the best possible guidance and advice. Customer support is available 24/7.

Security deposit protection

We’ll cover 100% of your security deposit if it’s wrongfully withheld.

Open guest communication

You can speak with our luxury villa specialists over the telephone, by email, using our online chat system, or even over a video call. Unlike many websites we don’t force you to log into a website or an app to speak to us on a closed messaging system. We have offices in the US and the UK and you’re always welcome to visit.

Concierge team

Book with Top Villas and you’ll have access to our dedicated concierge team, which can help with everything from booking attraction tickets and arranging special occasions to creating a tailor-made trip itinerary. Need a rental car, a butler or a childminder during your stay? Just get in touch and let us take care of the rest.

Unbeatable customer service, guaranteed

We pride ourselves on offering the best possible customer service to every customer. We also have friendly, trained staff on hand in every resort to help you get the most from your vacation.

No allocation on arrival

When you choose a vacation home with Top Villas, we’ll make sure that you stay in that exact property. Unlike other vacation rental companies, we don’t allocate vacation homes on the day that guests arrive.

Top rated by hundreds of thousands of travellers

We’re consistently awarded top ratings for our great service and the quality of our vacation homes on the web’s most popular review sites, including TripAdvisor and Feefo.

ABTA and ASTA

We’re a member of the Association of British Travel Agents (ABTA) and are bound by its code of conduct. We’re also members of the American Society of Travel Agents (ASTA).